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MEDLUXE Privacy Policy

At MEDLUXE, we respect and value the privacy of our users and customers. This privacy policy describes how we collect, use, store and protect personal information provided through our website.

1. Information Collected

MEDLUXE collects only basic contact information from its users, which may include, but is not limited to, name, email and phone number. This information is collected directly, when users fill out forms on our website or otherwise contact us.

2. Use of Data

The data collected is used for the following purposes:

  • Improve our services and user experience on our website.

  • Personalize the user experience according to their interests and preferences.

  • Send promotional communications and updates related to our services, provided that the user has given their consent.

3. Data Sharing

MEDLUXE does not share users' personal data with third parties, except in cases where there is a legal obligation or when required to protect the rights, property or security of the company or others.

4. Data Retention

We will retain your personal data for a period of five years from your last interaction with us, unless you request deletion before this period, or unless applicable laws require or permit a longer retention period.

5. User Rights

In accordance with data protection laws, users have the following rights regarding their personal data:

  • Access: Request access to the personal data we hold about them.

  • Rectification: Request the correction of inaccurate or incomplete data.

  • Deletion: Request deletion of your personal data where applicable.

  • Objection: Object to the processing of your personal data in certain circumstances.

  • Data Portability: Request a copy of your data in a structured, commonly used format.

To exercise any of these rights, users may contact us through the contact information provided on our website.

6. International Data Transfers

MEDLUXE may carry out international transfers of personal data to the extent necessary to fulfill the purposes outlined in this policy. We ensure that such transfers comply with applicable legal requirements and protect personal information in accordance with this privacy policy.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience, analyse site traffic and personalise content. Users can manage their cookie preferences through their browser settings or through the options provided on our site.

8. Changes to the Privacy Policy

MEDLUXE reserves the right to modify this privacy policy at any time. Any changes will be posted on this page and, if significant, users will be notified by available means. We encourage users to review this page periodically to stay informed about our privacy practices.

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